THE CHALLENGE
Multipum needed to transform a fragmented payment experience into a highly reliable flow. The goal was to build an interface focused on clarity, error prevention and visual coherence.
THE SYNERGY
UX RESEARCH + UI DESIGN
We standardized components and applied precise UX Writing to guide the user without
friction.
We redesigned the payment flow with clear progress indicators and an intelligent search
engine, drastically reducing the drop-off rate without altering the underlying business
logic.
- 01 UX Research & Testing
- 02 UI Design System
- 03 Frontend Handoff
THE IMPACT
-40%
Drop-off Rate
+60%
Flow Speed
100%
Accessible UX